iTrustCapital Login® | Secure Crypto IRA & Gold IRA Access

Overview — what iTrustCapital provides

iTrustCapital is an online platform that enables self-directed retirement accounts to invest in alternative assets such as cryptocurrencies and precious metals (Gold IRAs). Accounts are held in IRA or other retirement account wrappers, and custody is provided through partner custodians and vault providers. Because these accounts can hold retirement value and long-term wealth, secure account access and proper account management are especially important. This guide covers the login experience and practical security, plus operational steps unique to retirement accounts, transfers, rollovers, and tax considerations.

Before you log in — essential preparation

• Confirm official site & app: Always use https://www.itrustcapital.com or the official mobile app. Bookmark the login page to avoid phishing links.
• Secure email: Use an email account that’s protected with strong authentication — many account recoveries rely on email access.
• Password manager: Use a reputable password manager to generate and store unique, high-entropy passwords for financial accounts.
• Device hygiene: Ensure your computer or mobile device OS and browser are fully patched and that you avoid untrusted software and browser extensions.

How to log in — step-by-step

1. Open a secure browser and go to https://www.itrustcapital.com or open the official mobile app.
2. Click or tap Log In. Enter your registered email address and your account password.
3. If you have multi-factor authentication enabled (strongly recommended), complete the second factor to verify your identity.
4. After login, review your dashboard for pending transfers, custodian notices, and recent activity — retirement accounts have specific compliance workflows that may require additional steps.

Security reminder: iTrustCapital will not ask you to reveal your full password, private keys, or sensitive credentials over email or chat. Treat unsolicited requests for credentials as phishing and report them.

Multi-factor authentication (MFA) — recommended setup

MFA is essential for protecting accounts that control retirement assets. iTrustCapital supports authentication options that may include authenticator apps and SMS; choose the strongest method available:

• Authenticator apps (TOTP): Use Google Authenticator, Authy, or Microsoft Authenticator. These generate time-based codes that are resilient to SIM swap attacks.
• SMS (fallback): SMS can be used, but is less secure due to SIM swap vulnerabilities—treat it as a fallback only.
• Device recognition: Use trusted-device features to reduce friction while retaining protection for new devices or withdrawals.

When enabling MFA, securely store recovery codes in separate physical locations — a lost recovery code can significantly delay access to retirement accounts.

Account types and custody — what affects login and actions

iTrustCapital supports self-directed IRAs, Roth IRAs, SEP IRAs, and other retirement wrappers. These account types affect funding, withdrawals, and tax treatment. Custody and settlement are handled by partner custodians and vault providers:

• Custodian role: The custodian legally holds retirement assets. Some operational steps — like rollovers, distributions, and certain transfers — require custodian forms or approvals visible in your iTrustCapital dashboard.
• Vaulting & storage: For Gold IRAs and crypto custody, trusted third-party vaults and custodial solutions are used. Login and approval flows might include custodial confirmations or notifications.

Transferring and funding an IRA — secure steps

1. Initiate transfer or rollover: Use the iTrustCapital dashboard to begin an incoming transfer or rollover from an existing IRA or 401(k). You’ll typically complete an online form to authorize the custodian-to-custodian transfer.
2. Verify transfer requests: Custodians may email confirmations; verify those originate from official domains and match transfer amounts and dates.
3. Monitor funding: Watch for deposit confirmations in your iTrustCapital account; large transfers may require additional identity verification and paperwork.

Because retirement accounts have tax implications, mistakes in transfers can be costly. Use secure communications and confirm transfer instructions through official channels.

Trading and custody actions — secure approvals

Once funds are available, you can place orders for crypto or allocate funds to a Gold IRA. Best practices:

• Confirm transactions on the platform and verify that the custodian records match your on-screen confirmations.
• Large transactions: consider calling custodian support if you receive a request for confirmation or receive unusual notices regarding settlement.
• Use withdrawal whitelists and custodial controls for moving assets off platform (for example, transfers to approved cold storage).

Tax, reporting and compliance notes

Retirement accounts involve specific reporting obligations. iTrustCapital provides statements and tax documents through your account. Key points:

• Keep records of contributions, rollovers, and distributions; these affect tax filings and potential penalties.
• For Gold IRAs, be aware of required custodian reporting and appraisal procedures as applicable under IRS guidance.
• Consult a tax professional for advice specific to your jurisdiction and situation — the platform provides data, not tax advice.

Troubleshooting login and access issues

Forgot password

1. Use the Forgot password link on the login page. The reset email will be sent to the registered account email—check spam and filters.
2. If you cannot access your email, secure the email account first and follow iTrustCapital’s account recovery procedures.

2FA problems

• If TOTP codes fail, ensure the authenticator app time is synced with network time.
• Use saved recovery codes if you have them. If not, contact support for a recovery workflow that may involve identity verification.

Locked or restricted accounts

For security or compliance reasons, accounts may be temporarily restricted. If this occurs, follow on-screen instructions and contact iTrustCapital support for guidance. Prepare account identifiers and recent transaction details to speed resolution.

Security best practices — checklist

• Use long, unique passwords and a password manager for all financial accounts.
• Enable authenticator-based MFA and securely store recovery codes offline (not on the same device).
• Keep your operating system, browser, and mobile apps up to date. Apply security patches promptly.
• Protect your email account with strong MFA—email control often equals recovery control.
• Review account activity and custodian notices regularly and enable alerts for critical actions.
• Prefer wired security and avoid public Wi‑Fi when initiating transfers or sign-in sessions; use a trusted VPN if necessary.

Incident response — if you suspect fraud or theft

1. Change your iTrustCapital and email passwords immediately from a secure device if you still have access.
2. Revoke sessions and API keys (if applicable) and disable withdrawals via account settings or by contacting your custodian.
3. Contact iTrustCapital Support and your custodian immediately. Gather evidence: timestamps, transaction IDs, emails, and suspicious messages.
4. Consider filing a police report and notify your tax advisor if significant values are at risk.